Most common
problems & fixes

Is your Hotpoint RTA 41 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Refrigerator and freezer do not cool properly

The doors do not close well, seals are faulty, thermostat knob is not set properly, or the refrigerator/freezer is overfilled.

Ensure doors close properly, check and replace faulty seals, adjust thermostat setting, and avoid overfilling.

Motor runs continuously

Doors are not closed well, ambient temperature is too high, or thermostat knob is not set properly.

Check and close doors properly, ensure the thermostat is set correctly, and avoid placing in high-temperature areas.

Food in refrigerator becomes too cold

Thermostat setting is too low.

Adjust the thermostat to a higher setting.

Appliance makes too much noise

Refrigerator is not level or installed between vibrating objects.

Level the refrigerator and ensure it is not placed between vibrating objects.

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Quick setup

Follow these easy steps to get your Hotpoint RTA 41 Refrigerator up and running in no time.

1

Initial Placement

After the appliance has been delivered, place it in a vertical upright position and wait at least 3 hours before inserting the plug into the socket in order to ensure that it functions properly.

2

Electrical Connection

Before proceeding with the electrical connection, make sure that the voltage indicated on the rating plate corresponds to the mains voltage in your home and that the socket is fitted with a standard earthing wire in accordance with safety standards.

3

Plugging in the Appliance

After the appliance is placed correctly, plug it into the electrical socket. Ensure that the light is on when the door is opened, confirming that the appliance is receiving power.

View the rest of the steps

Frosty Fun Fact

The Hotpoint RTA 41 features a special 'cooling area' on the back panel that can magically turn into a winter wonderland of frost or glistening droplets, depending on its mood and the compressor's operation!

Egg-citing Storage

This fridge comes with a removable door shelf that includes an egg tray and a lidded butter dish. It’s like a little cozy home for your breakfast essentials!

Troubleshooting

The Hotpoint RTA 41 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Refrigerator not cooling

This issue occurs when the refrigerator compartment is not reaching the desired cooling temperature. Ensure that the thermostat is set to the correct temperature. Check if the door is properly closed and the seals are intact. Ensure that the refrigerator is not overloaded, and the vents inside are not blocked.

Freezer not freezing

The freezer compartment fails to freeze food items properly. Verify that the freezer's temperature setting is adequate. Ensure the door is closing completely and not obstructed by items. Check if the appliance is level and there is sufficient airflow around the appliance.

Water leakage inside

Water is pooling at the bottom of the refrigerator compartment. Check if the drainage hole for defrost water is clogged. Clean it to ensure proper water flow. Make sure nothing is blocking the internal vents.

More Troubleshooting

Product Safety

The Hotpoint RTA 41 Refrigerator is designed for indoor use only. It must not be installed outdoors or in unprotected areas to avoid exposure to rain or storms. The appliance should only be used by adults for refrigerating and freezing foodstuffs, following the safety and usage instructions.

Getting Your Appliance Ready for Use

When starting the appliance for the first time, set the thermostat control to the coldest setting for 24 hours, then adjust accordingly. This is crucial for optimal cooling performance. Ensure the light is on when the door opens after plugging in the appliance.

Using the Freezer Compartment

For efficient use, avoid overfilling the freezer to allow proper air circulation. If frost exceeds 15 mm, defrost by setting the thermostat to the off position and leaving the door open. Wrap frozen foods in newspaper and store in a cool place during defrosting.

Caring for Your Appliance

Regular maintenance includes checking that the frost drain is not clogged and ensuring the appliance is plugged into an adequate outlet. Never pull on the cord to disconnect the plug from the wall socket, and avoid touching cooling components with wet hands.

After Sales Service and Guarantee

Hotpoint provides a 12-month parts and labor guarantee with free replacement parts for 5 years when installed by a Hotpoint engineer. Extended warranties and service repair plans are available in the UK and Ireland.

Installation and Electrical Connection

After delivery, the refrigerator should be placed upright for at least 3 hours before connecting it to the electrical outlet. This ensures the appliance functions properly. The refrigerator must be installed away from heat sources in a well-ventilated room to reduce energy consumption.

Using the Refrigerator Compartment

The refrigerator features adjustable and removable shelves, allowing storage of large containers. The thermostat knob regulates temperature, with settings ranging from less cold (1) to colder (5). It is recommended to use a medium setting for general use.

Energy Saving Tips

To conserve energy, keep the refrigerator doors closed as much as possible and avoid overfilling. Ensure the seals are clean and adhere well to the door. Adjust the thermostat to an appropriate setting based on room temperature and appliance location.

Troubleshooting

If the refrigerator does not function, check the main electricity switch, plug, outlet, thermostat setting, and fuse in the plug. If issues persist, contact Hotpoint Service with the model and serial number.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Proper Installation

Ensure the appliance is installed away from heat sources or direct sunlight in a well-ventilated room. This helps in maintaining optimal performance and reducing energy consumption.

Temperature Setting

Use the correct temperature setting. A setting that is too cold increases energy consumption. It is recommended to use a medium setting for optimal performance.

Avoid Overfilling

Do not overfill the refrigerator. Cold air must circulate freely within the refrigerator to ensure proper food conservation and efficient operation.

Keep Doors Closed

Open the refrigerator doors as little as possible. Frequent opening allows cold air to escape, forcing the motor to work harder and consume more energy.

Seal Maintenance

Keep the seals clean and ensure they adhere well to the door. This prevents cold air from escaping and maintains efficiency.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model: RTA 41
  • Brand: Hotpoint

Technical Features

  • Thermostat: Adjustable settings from 1 (less cold) to 5 (colder)
  • Refrigeration Circuit: May contain gas R600a (isobutane)

Design Details

  • Shelving: Removable and adjustable height shelves
  • Door Shelves: Includes egg tray and lidded butter dish
  • Bottle Storage: Hinged bottle rack and compartment for 2-liter bottles
  • Vegetable Drawer: Includes a dedicated fruit and vegetable drawer

Safety and Compliance

  • Safety Standards: Built to International safety standards (EN60)
  • Electrical Safety: Awarded European approval mark (IMQ)

Additional Features

  • Energy Saving Tips: Recommendations to optimize energy consumption
  • Cooling Area: Frost or water droplets may form on the back panel when compressor operates

Hotpoint RTA 41 Refrigerator

The Hotpoint RTA 41 Refrigerator is a versatile and efficient solution designed to meet the needs of modern households. This appliance offers ample storage space with adjustable shelves, ensuring flexibility for storing a variety of food items. The refrigerator compartment is equipped with a customizable thermostat knob, allowing users to set the precise temperature they desire. It also features a dedicated fruit and vegetable drawer, removable door shelves, and a compartment specifically designed for storing frozen foods and making ice. The sleek design of the Hotpoint RTA 41 is complemented by its energy-efficient performance, ensuring that your food remains fresh while minimizing energy consumption. Additionally, Hotpoint's commitment to quality is evident in the appliance's robust build and the availability of comprehensive after-sales service and warranty options, providing peace of mind and reliable support for years to come.